Monthly Archives: July 2011

Netflix Uproar

So, as you may have heard, Netflix recently had some pricing changes that caused an uproar amongst its customers. I happen to be Netflix subscriber and I am definitely peeved by their actions. Not so much because of the price … Continue reading

Posted in Customer Service, Uncategorized | Leave a comment

Quick Hit: Phone Number Field Awry

Recently, I decided to upgrade my server for The Usability Review and my other sites. I have been using www.1and1.com for a long time and have been quite satisfied with them. So, I ended up choosing a dynamic cloud server … Continue reading

Posted in Basic Usability Principles, Quick Hit, Usability Tips | Leave a comment